In the competitive landscape of elective medical marketing, every call is an opportunity to understand your audience better and improve your services.
EVERY new patient call, and the referral source.
(Phone call to appointment) and shares pertinent information for non-converted calls, broken down per phone staff member.
By immediately notifying staff members of new patient leads from organic, paid search or social media. For example, Phillip Smith just submitted a new web form for Refractive Lens Exchange, to connect to this patient now, press 1.” Next, using VOIP, it will call the patient immediately, connecting your phone staff to the patient. This allows responses in 60 seconds vs hours or days.
If the same web form patient isn’t contacted, AI will send them a drip text message for 2 months. If the patient calls back and schedules, it will track this in conversions as well using AI and VOIP technologies.
Our AI Call Analysis service utilizes advanced algorithms to decipher call data, providing valuable insights into customer sentiments, call efficiency, and the effectiveness of your customer service. This tool allows you to evaluate the quality of your customer interactions and identify areas of improvement.
The service goes beyond just transcribing calls; it’s capable of identifying patterns and trends in your calls over time. It provides you with a deeper understanding of your customers’ needs and concerns, helping you fine-tune your communication strategies and improve customer satisfaction.
We understand that the medical field, especially elective procedures, often involves complex discussions and intricate queries. Our AI Call Analysis service is designed to capture these nuances, providing you with a comprehensive overview of your customer interactions.
By implementing our AI Call Analysis service, you’ll be equipped with the tools to make data-driven decisions that can improve your customer service, increase conversion rates, and ultimately grow your practice. Embrace the future of customer interaction analysis with Denali Creative – A Stubenbordt Company, and take your elective medical marketing to the next level.
The service goes beyond just transcribing calls; it’s capable of identifying patterns and trends in your calls over time. It provides you with a deeper understanding of your customers’ needs and concerns, helping you fine-tune your communication strategies and improve customer satisfaction.
We understand that the medical field, especially elective procedures, often involves complex discussions and intricate queries. Our AI Call Analysis service is designed to capture these nuances, providing you with a comprehensive overview of your customer interactions.
By implementing our AI Call Analysis service, you’ll be equipped with the tools to make data-driven decisions that can improve your customer service, increase conversion rates, and ultimately grow your practice. Embrace the future of customer interaction analysis with Denali Creative – A Stubenbordt Company, and take your elective medical marketing to the next level.