The phone is your front desk's most important tool — and every call is a chance to book a consult. Watch the training, take the short test, and download the deck to keep. About 20 minutes, start to finish.
The full phone-training session, start to finish.
A short quiz to lock in what you learned.
Keep the slides as a reference at the desk.
Give it your full attention — you'll be tested on it next. Take notes if it helps.
Answer the questions below to complete your training. It only takes a few minutes — and it confirms the key points stuck.
Enter your name so we can record your completion, then answer each question. Submit when you're done.
Keep the full slides as a quick reference at the front desk — every script, every key point, in one place.